Shipping policy

Business Name: DOMS INDUSTRIES LIMITED
Shipping Locations: Plot No. 117, 52 Hector Expansion Area, G.I.D.C, Umbergaon – 396171, Dist. Valsad, Gujarat, India
Shipping Partner/Courier: DTDC / India Post Service

Order Processing Time

Orders are generally processed within 2 business days after successful payment/order confirmation.

Delivery Time

Estimated delivery time:

  • Metro Cities: 2-4 business days

  • Other Locations: 5 - 7 business days

  • Remote Areas: 7 - 9 business days

  • International Orders: Not Applicable

Shipping Charges

Shipping charges:

Domestic: ₹30 / Free above ₹999

International: Not Applicable

Free Shipping

Free shipping is available on orders above:

₹ 999

Order Tracking

Once an order has been shipped, customers may receive a tracking number through EMAIL.

Delayed Deliveries

Delivery timelines are estimates and may be affected by factors such as courier delays, weather conditions, public holidays, incorrect addresses, remote locations, or other circumstances outside our control.

Incorrect Address

Customers are responsible for providing accurate shipping information along with contact details. If an order is returned due to an incorrect or incomplete address, the refund will be subject to deduction on shipping charges.

Damaged Package

If a package appears damaged at the time of delivery, customers should follow the returns and refund process.

Damage Reporting Period: 3 DAYS

International Shipping

International shipping available: NO