Shipping Policy
Business Name: DOMS INDUSTRIES LIMITED
Shipping Locations: Plot No. 117, 52 Hector Expansion Area, G.I.D.C, Umbergaon – 396171, Dist. Valsad, Gujarat, India
Shipping Partner/Courier: DTDC / India Post Service
Order Processing Time
Orders are generally processed within 2 business days after successful payment/order confirmation.
Delivery Time
Estimated delivery time:
- Metro Cities: 2-4 business days
- Other Locations: 5 - 7 business days
- Remote Areas: 7 - 9 business days
- International Orders: Not Applicable
Shipping Charges
Shipping charges:
- Domestic: ₹30 / Free above ₹999
- International: Not Applicable
Free Shipping
Free shipping is available on orders above:
₹ 999
Order Tracking
Once an order has been shipped, customers may receive a tracking number through EMAIL.
Delayed Deliveries
Delivery timelines are estimates and may be affected by factors such as courier delays, weather conditions, public holidays, incorrect addresses, remote locations, or other circumstances outside our control.
Incorrect Address
Customers are responsible for providing accurate shipping information along with contact details. If an order is returned due to an incorrect or incomplete address, the refund will be subject to deduction on shipping charges.
Damaged Package
If a package appears damaged at the time of delivery, customers should follow the returns and refund process.
Damage Reporting Period: 3 DAYS
International Shipping
International shipping available: NO